Called Optus 2 days ago still not sorted. I can't send and receive MMS. SMS, MMS and email . Tap Auto-retrieve to turn on the function. This is happening repeatedly but my voicemail although I have never altered settings have suddenly stopped working. It seems more like your phone either has lost its MMS configuration or Optus isn't pushing the MMS through to you properly. Step 12 of 38. When you send an MMS, a text message with a 3 day expiry is first sent to the recipient notifying them to retrieve the MMS. If you need to set your devices MMS settings manually, simply follow the below steps: Tap Apps Tap Settings Tap More Settings or Mobile Data or Mobile Networks Tap Access Point names; Tap Add or New APN Tap Name and enter ‘amaysim MMS Tap APN and enter ‘MMS’ Tap MMSC and enter: http://mmsc.optus.com.au:8002/ Tap MMS Proxy and enter: 61.88.190.10 ... Key in Optus MMS and tap OK. It's important first to find out if you can make a call. In this article we will give you all the information need to properly setup the APN Settings for Optus Australia. If you can't receive MMS on your mobile phone, try these simple solutions to solve the problem. If I can't find a solution I will be forced to change carriers. If you turn on the function, you'll receive all MMS when you're within range of your home network. Mobile data is activated by default if included in your plan. Mms do sent work over wifi on Android, only on Apple. MMS sent from your Vodafone phone will expire after 3 days. A: Usually, it’s something along the lines of this: Settings ->. If so it would mean something is up with the iPhone so Apple support would be the way to go Whether it’s signing in, setting up or sending off, our Help and Support pages can help you through any problem. If mobile data is not working, please check that it is included in your service and if you have correct mobile data settings. If you can't make a call, you need to solve this problem. Need a helping hand with your emails? *Hit the Menu button* -> New APN. It's important to find out if you can make a call. Forgot to mention that yesterday I tried all the steps to set up the APN properly. MMS can contain media files such as pictures and sounds. My practice is not able to take any messages … Optus Wi-Fi Calling lets you make and receive calls, MMS and SMS from your smartphone over an accessible WiFi network connection. Step 11 of 38. I left Lebara where I had no troubles sending MMS. My service is Xfinity Mobile. I am having an issue where I am not receiving MMS (Galaxy S8) while in my office. Re: MMS not working over 4G (on iphone8) Is it safe to assume hubby is also with Optus? All right crowd, hope you can help. Hi buddy, did you try clearing the cache of network and trying via wifi connection? On my phone's messenger app I ticked the box "WAP push" on. 11. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage I receive multiple MMS texts a day and am unable to view until I go outside. Entertainment and internet . You can send MMS to one or more mobile phones and to email addresses. The Optus Wi-Fi calling FAQ page has more information . I can't send and receive SMS. Mobile Data/MMS. Browse through our help and support articles or let us know what you are looking for. Got sick of waiting so called helpdesk, advised to wait 48hrs while they contacted optus. Optus Australia Apn settings – Step by Step Setting. 10. The network operator is YES OPTUS too. Tap SIM . If that did not work you may need to reset Voice to MMS. Find "Access point names (APN)" Tap Settings . It now works however MMS still does not work with Facebook Messenger. Tap OK. - Take a minimum of a 15-minute break hourly. The XX is the length of time in seconds you want your mobile to ring. 12. Mobile Networks ->. Note: Make sure to press the radio button on return to the APNs menu after entering an APN. ^ how do I know this? This will then "Recreate your profile" and you should be good to go. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. Also, yes, I cleared the cache. Would you like information for your {device-name}? Are there any settings where I can push these MMS through or re-calibrate to push through service? To learn about Do this Updating your phone’s ... - Do not play or use a flashing-lights feature if you are tired or need sleep. Checked settings and 4G/3G/2G (auto correct) is selected. Calls etc are ok. My wife's network data is ok but mine does not work despite 4G symbol being on?! By solving this problem you'll most likely solve your problem with sending and receiving MMS. To change this, just dial * 004 * 0411000160 ** XX # and then press Call. Weird it's only happening in your office, are you connecting to WiFi at work? Get your support answers here. Help Refer to the following resources to get more FAQ, software, and service information. Can anyone tell my how to fix this because it is quite frustrating. When sending an SMS/MMS my messages sometimes take 10-15 minutes to send, other times they go straight away. Step 10 of 38. Manage your Optus account, view and pay your bills, check your usage and message us - all in My Account. Missed Call Service is automatically set up to allow your phone to ring for 20 seconds before it sets in. Tap Optus Internet Press the Home Button. To do via self serve: Log into My Account to ensure Missed Call Service is off (Select the Mobile Number/View Details then Manage then Voice Call Settings) … Solution: Set up your mobile phone for MMS. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Hi buddy, did you try clearing the previous time cache file, or on the wifi network? Possible cause 1: Your mobile phone hasn't been correctly set up for MMS. My mobile phone's battery life is short. Checked all settings on account and it’s definitely on. Or is this a way of subversively forcing the use of more data via other apps such as Whats App, Google Hangouts, etc. Optus APN settings. I use a Cat s60 handset Android ( thermal camera handset) and I have tried 8 types of APN settings all do not work. My mobile phone is slow. If you can't make a call, you need to solve this problem. Tap Mobile networks . Just got two sim only plans with Optus after finishing Vodafone contract and continuing to use Galaxy S6 handsets. My mobile phone's touch screen doesn't work. I would ask Optus technical support to "delete your profile of the MMSC", then check your phone has the right MMSC settings and send an MMS to yourself. View your usage, get billing support and much more with the My Optus app, download it, MMS not working - Never had an issue until late December, Re: MMS not working - Never had an issue until late December, ____________________________________________________________________________________________________________________________. 48hrs passed still not working so called back and told optus changed settings and should now work but tpg mms was having issues so I should wait another 24hrs. And now your clicking on the link with WiFi connected it's probably using that which can't reach the Optus MMS Server, so when your "outside" your off the WiFi network and it works over 3G/4G. If not, you'll need to make an adjustment to the Access Point Name (APN) in your phone's settings … Please advise with support. Mobile Data/MMS. Re: MMS not working - Never had an issue until late December It seems more like your phone either has lost its MMS configuration or Optus isn't pushing the MMS through to you properly. It appears like the service cuts out, however, never had an issue until about a month ago. If you can't make a call, you need to solve this problem first. When the problem is solved, you will most likely also be able to send and receive MMS. Access Point Names ->. Enter the details you find below! If you turn off the function, you'll be notified before you receive MMS when you're within range of your home network. By solving this problem you'll most likely solve your problem with sending and receiving MMS. In most cases, if you have a working SIM card and an active mobile plan, these settings should be automatically sent to your phone by your carrier. This must be in multiples of 5 … 6 Optus X Smart User guide. Mobile data is activated by default if included in your plan. If mobile data is not working, please check that it is included in your service and if you have correct mobile data settings. Wireless & Networks ->. Find the help you need with Optus. ... HI I can not get mms in lycamobile Australia. Any ideas? Go to Settings Connections Mobile networks Access Point Names of your Android.. Press Add on right top corner. never had this problem prior to going direct with Optus just under 2 weeks ago. If the recipient gets the SMS notification but they’re unable to retrieve the MMS content, they’ll have 7 days from the time the MMS was sent to fix the issue and retrieve the message. It's important first to find out if you can make a call. If your sim card is active, mobile data should also be active. Dial → **004*321# from your phone dial pad. Optus Apn settings – Step by Step Setting. Former mobile tech support rep, and fixed things like this on a daily basis. Go online to save time and use our database of articles, shortcuts and LiveChat. Dodo MMS 4G LTE APN Settings for Android. Now joined Optus and cannot send. Tap Access point names (APN) . https://plex.software/ | https://tutuappx.com/ | https://vidmate.onl/. And now your clicking on the link with WiFi connected it's probably using that which can't reach the Optus MMS Server, so when your "outside" your off the WiFi network and it works over 3G/4G. Change the other fields as below. If your sim card is active, mobile data should also be active. If Android has already set values for MMS 3 for any fields below leave them. Before you start this troubleshooting guide you need to check one important thing: Setting up and using my mobile phone as a Wi-Fi Hotspot. Tap APN.Key in mms . I can't check my voicemail. I joined Optus just a couple weeks ago. I can't use GPS navigation. 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